The chatbot makes up a policy.
It answers confidently, it's wrong, and companies have been held to what their bots said.
AI stress testing
Your AI works in the demo. Does it still work on day ninety?
I stress test the AI and automation you've already deployed: chatbots, workflows, document pipelines, and agents. I find out how it fails before your customers do, then help you fix it and prove the fix worked.
Fixed price. Written scope before I touch anything. Testing in staging, not on your customers.
What usually breaks isn't the model. It's everything around it.
A login expires and nothing tells you.
The dashboard is green. The work quietly stopped three days ago.
A retry charges the customer twice.
Retries without guardrails turn one order, one invoice, or one email into two.
It breaks at 9 p.m. and nobody owns the fix.
The builder has moved on, the vendor points at you, and you're reading logs you didn't know existed.
How it works
Three steps. No mystery.
Map it.
What it does, what it depends on, and what the worst realistic failure would cost you.
Break it on purpose.
Normal inputs, strange inputs, expired credentials, outages, duplicates, bad data. In staging, under a written scope you approve.
Fix, retest, hand over the evidence.
A plain-English report, the fixes that matter most, a retest showing they worked, and a one-page chart of who fixes what when it breaks.
Sixteen years of making complex systems supportable.
Before AI, I spent 16 years in reliability, maintainability, and product-support engineering for complex fielded equipment: failure-mode analysis, fault trees, verification before release, and deciding who fixes what when something breaks in the field.
470
maintenance procedures verified before release, in two months
9 months → 1-2
wait time cut on a cross-organization bottleneck
2,000+
parts and configuration records rebuilt so a complex system could actually be supported
$1M+
of material recovered by testing smarter instead of scrapping it
B.S. Electrical Engineering. I also run my own lab where I build and break AI systems on purpose. See the work
Already running AI? Let's find out how it fails.
30 minutes, no slide deck. If a stress test isn't worth it for your setup, I'll tell you.